1. The housekeeper tells Phoebe that she has addressed her inappropriately on the phone.

2. The housekeeper says that first a person must identify oneself and then asks for the person with whom one wishes to speak.

3. Before hanging up, the housekeeper says: let  us try that again, shall we?

4. Apparently, Miss Walton is at the rehearsal dinner.

5. The housekeeper is not at liberty to divulge their mobile phone number.